THE UNGATE GURU - TERMS AND CONDITIONS

1. Acceptance of terms

By accessing or using the Ungate Guru website and Amazon product consulting services, you acknowledge that you have read, understood, and agree to our terms and conditions along with our privacy policy

2. Modification of terms

We reserve to change/modify the terms and conditions any time at our sole discretion. Any changes will be effective immediately upon this page after posting. Your continued use of the website and services following the posting of any changes constitutes your acceptance of such changes.

3. Services

By accessing or using the Ungate Guru website and Amazon product consulting services, you acknowledge that you have read, understood, and agree to our terms and conditions along with our privacy policy

You agree to allow us to work for 90 days (about 3 months) or above to provide full approval for the service.

Clients are requested to cooperate completely during the process, especially by providing accurate information. Failure to do this might lead to delays or early termination of services, without any refunds.

Once the approval is completed, you will get notified by an e-mail via support@theungateguru.com, or the email previously used for communication, if you have any further doubts, do respond to the email within 48 hours.

1. Refund policy

30% of the fee will apply to the offset staff and time cost, if any customer requests the early refund manually before 30 days of working period. Clients are eligible for a full refund if the Ungate Guru fails in service.

The rush delivery charge within 24 hours is fully non-refundable. The application will be submitted to Amazon within 24 hours after the confirmation of payment. If you need approval for more than one category, then you have to submit the first application in a day and the approval of the first application dictates the submission of the rest applications.

Our jumbo pack consists of a package that covers multiple categories, the service is considered done once all the services are delivered. The clients must notify us within 7 when all the services are received. Email if there is any issue, otherwise the Service is considered as done and you won't be eligible for refunds.

Nonrefundable circumstances

• Interference with the communication thread between us and amazon
• Request to ungate a different marketplace or category after the service has been purchased.
• Failure or neglecting to follow the necessary information timely
• Change of mind or remorse
• The situations that are beyond our control such as Amazon’s changing category or directory structure, ASI

4. Client responsibilities

Clients will be required to provide sufficient and relevant information. Changes to account details like name and address require the approval of our team at different stages of the application process.

Timely Response: For example, when a response is needed or when requesting information or action from clients, there is an expectation that they will respond to the last text as soon as possible. Lack of communication could result in their services being terminated with no prospect of getting a refund.

Amazon Policy Compliance; As for Amazon business policies and standards, they are implemented to regulate the operations of their clients and demand full compliance. Finally, when the ungating process is complete, Amazon has full discretion on how they want to handle your account.

5. Limitation of liability

Th ungate guru is not responsible for the decisions or actions that Amazon makes regarding your account. We aid assistance based on our expertise, but we cannot guarantee specific outcomes and consequences beyond the approval guarantee.

We are not liable for any kind of changes that Amazon makes to its policies, account status, or category requirements after we complete our service.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of [Your Country/State].

7. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at [Your Contact Information].

8. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and The Ungate Guru regarding your use of the website and services and supersede all prior agreements and understandings.